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Abohilal, S A (2017) Investigating the roles of leaders, managers and their mutual roles in aligning strategy and project management in public sector organisations: the case of the Kingdom of Saudi Arabia, Unpublished PhD Thesis, , Brunel University.
Adams, K A (2023) A multi-hazard cascading risk model for coastal rail infrastructure: numerical modelling & engineering failure analysis, Unpublished PhD Thesis, , Brunel University.
Albar, A M (2022) The design and development of an intelligent adaptive extrusion system for additive manufacturing robotics in construction using advanced cementitious materials, Unpublished PhD Thesis, , Brunel University.
Aldawaish, B (2019) Investigating the relationship between top management teams' characteristics and organisational innovation: the mediating role of dynamic capabilities, Unpublished PhD Thesis, Business School, Brunel University.
Alfandi, G R (2015) Investigating risk management capability of construction firms in the Gulf Cooperation Council (GCC) countries, Unpublished PhD Thesis, Department of Mechanical Aerospace and Civil Engineering, Brunel University.
Allam, S I G (1986) Planning and scheduling: A new model for planning and scheduling construction projects, Unpublished PhD Thesis, , Brunel University.
Almutairi, A M S (2017) Protecting the rights of temporary foreign 'low-skilled' workers in the Saudi construction industry: a case for legal reform, Unpublished PhD Thesis, Department of Politics, History and Law, Brunel University.
Alrajehi, S H (2014) Importance of KPI identification and implementation in Kuwaiti construction industry, Unpublished PhD Thesis, Department of Mechanical Aerospace and Civil Engineering, Brunel University.
- Type: Thesis
- Keywords: benchmarking; financial analysis; key performance indicators; Kuwait; organisational performance; project performance; questionnaire survey
- ISBN/ISSN:
- URL: http://bura.brunel.ac.uk/handle/2438/13824
- Abstract:
Key Performance Indicators (KPIs) play a vital role for organizations to measure project performance. The core objective of Key Performance Indicators is that not only organizations but also customers want their projects to be completed within the stipulated time and budget while maintaining the quality standards. Performance measurement is foundation for continual improvement. Subsequently, as a regular rule, benchmarking is the next step to improve contractors’ efficiency and effectiveness of products and processes. Camp (1989) introduced benchmarking concepts and defines it as “the continuous process of measuring products, industry leaders.” It is a problem to measure the performance of large projects such as construction and communication projects using predefined KPIs. Objective of this research is to find a framework to improve project performance through benchmarking of key performance indicators, to identify the suitable KPI prevailing in the construction industry of Kuwait and develop and calculate the KPIs to assess the performance of the construction projects and making recommendations to improve project performances of construction industry. For this study two Kuwaiti construction companies are selected i.e. Company AA and Company BB. Performance of their financial and non-financial data is analyzed. Primary data is collected through questionnaires and in performance of Company BB. Data also revealed that Company BB’s are having cost and time overrun. Organizations like Company BB have to investigate reasons of cost and time delays causing dissatisfaction. Decision of material selection and delivery time should be carefully taken. Organizations should improve its employment policies from selection to compensation, working conditions, motivations and availability of health and safety facilities; as satisfied customers can satisfy customers. Subsequently, Company BB management performance needs immense improvement at all levels and in all processes. Consideration of design quality indicators (DQI) as per requirement of stakeholders and bio-diversity impacts, it is impossible to satisfy the internal or external stakeholders of construction projects. This thesis contributes useful and new knowledge to the Kuwaiti construction industry. This study reveals the importance of significant KPIs needed for the growth of medium construction organizations through benchmarking the bigger organizations. The ultimate goal of this study is to highlight the importance of KPIs to access success of medium construction organizations. Although it is believed KPIs could be used for benchmarking of bigger size organizations.
Alshammari, S A R (2019) Developing a comprehensive construction delay analysis technique, Unpublished PhD Thesis, Department of Mechanical Aerospace and Civil Engineering, Brunel University.
Benhaim, M (1997) Interfirm relationships within the construction industry: Towards the emergence of networks? A comparative study between France and the UK, Unpublished PhD Thesis, , Brunel University.
Clark, G G (1993) Rule-based integrated building management systems, Unpublished PhD Thesis, , Brunel University.
Cooke, R S (2006) The use of alternative energy technologies in buildings: the influence of engineering consultants, Unpublished PhD Thesis, Department of Mechanical Aerospace and Civil Engineering, Brunel University.
Ghadamsi, A (2016) Investigating the influence of procurement method selection on project performance in Libya, Unpublished PhD Thesis, Department of Mechanical Aerospace and Civil Engineering, Brunel University.
Howes, R (1983) Project management control utilising innovative forecasting and computerised data bases, Unpublished PhD Thesis, Department of Building Technology, Brunel University.
Jashapara, A (1995) Learning in organizations: A study of the UK construction industry, Unpublished PhD Thesis, Henley Management College, Brunel University.
Mesa Jiménez, J J (2021) Artificial intelligence for optimisation and demand side response in built environment, Unpublished PhD Thesis, , Brunel University.
Nam, T-J (2001) Investigations of collaborative design environments: a framework for real-time collaborative 3D CAD, Unpublished PhD Thesis, , Brunel University.
Naoum, S G (1989) An investigation into the performance of management contracts and the traditional methods of building procurement, Unpublished PhD Thesis, Department of Mechanical Aerospace and Civil Engineering, Brunel University.
Nathan, P (1991) Project planning and control systems: An investigation into their application and implications of usage in the UK construction industry, Unpublished PhD Thesis, , Brunel University.
Paling, D R (1982) Industrial relations in the building, civil engineering and engineering construction industries, Unpublished PhD Thesis, , Brunel University.
Rowlinson, S M (1988) An analysis of factors affecting project performance in industrial buildings with particular reference to design build contracts, Unpublished PhD Thesis, Department of Building Technology, Brunel University.
Sawacha, E O-O (1993) An investigation into safety attitudes and safety performance in the construction industry, Unpublished PhD Thesis, Department of Mechanical Engineering, Brunel University.
Steel, A C (1985) The diffusion of working time innovations in manufacturing and construction industry, Unpublished PhD Thesis, , Brunel University.
Zhao, Y (2022) An ontology-based semantic building post-occupancy evaluation framework and its application, Unpublished PhD Thesis, , Brunel University.